Privacy Policy

Policy Updated: February 20, 2023

Haldiram’s understands the importance of protecting the privacy of its customers. Our Privacy Policy has been updated to give you a better understanding of how we treat your data and to call your attention to new features. Please review this Privacy Policy and the manners in which the information shall be utilized.

The personal information so collected is used to market, study, analysis, process and improve the services offered by us and our subsidiaries/associates and also to contact you with updates to the web site or for other marketing and internal business analytical / review purposes.

CONSENT

By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use and disclosure of the information in accordance with this Privacy Policy.

INFORMATION COLLECTED

The Haldiram’s web server uses an extended log file format which captures date and time of visit, referring address (location from which a visitor comes to Haldiram’s), type of Internet browser, and visitor's IP address (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a visitor's email address.

PERSONAL INFORMATION COLLECTED

• Haldiram’s does not mandatorily ask for your personal information. There are pages by which a user can contact Haldiram’s and buy products but sharing personal information is entirely on the discretion of the user and thus at sole risk of the user/customer.
• We may encourage you to register your details with personal information for login account/ guest account purposes only as Haldiram’s does not ask for or store any financial information of any party and sharing of personal information during registration process is to contact you for updates, new products range and offerings which is at choice of the customer.
• However, by providing personal information to us when you create or update your account and profile (including guest profile) , you are expressly and voluntarily accepting the terms and conditions of Haldiram’s user agreement and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy or as amended from time to time.

USE AND DISCLOSURE

By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use and disclosure of the information in accordance with this Privacy Policy.

The information collected through this site helps us identify the type of web site content our customers value most. We use this information to market and improve the web site and our services. We also use this information to send you emailers / notifications for various purposes including but not limited to information on new products, best sellers, order processing and to contact you by other means for marketing and other purposes. Our policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of Haldiram’s and its subsidiaries/associates (unless required by law).

CREDIT CARD DETAILS

Haldiram’s does not store any of your credit card details.

INFORMATION PROTECTION

1. By availing of the goods and services from our website, you understand that there is some risk involve during transmitting to other vendor/bank websites for making necessary payment and all risk attached thereon to the transaction is understood and acknowledge by you. Further, since each third party vis-à-vis banks, vendor website, have their own privacy statements that can be viewed by clicking on the corresponding links within each of the respective website.
2. Online merchants, payment gateways and others who participate in our services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites and breach of any 'sensitive' information causing any loss, damage to you (direct or indirect) is solely at your risk and Haldiram's shall not be party to such fraudulent practices of any third-party vendor.
3. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with any third parties.

DURATION OF INFORMATION RETENTION

Haldiram’s keep your information for as long as your account is active or as needed. However, we may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.

CHANGES TO PRIVACY STATEMENT

This privacy statement is in effect as of the date noted at the top of the statement. We may change this privacy statement from time to time. If we do, we will post the revised version here and change the “Effective Date” (the date it applies from) at the top of the statement. You should check here regularly for the most up-to-date version of the statement.

CONTACT HALDIRAM’s

Our corporate postal address is: Haldiram Products Private Limited, 19-A, Najafgarh road, Motinagar, New Delhi-110015. We can be reached via email at customercare@haldiram.com or by telephone at numbers found on the Customer Support page. Our best endeavour shall be to support you and resolve all issues in best of manner.

Additional resources on information privacy

Haldiram’s reserves the right to amend the Privacy Policy at any time with or without notice. Please check back frequently in the event of changes.? Your use of Haldiram’s constitutes your agreement to this Privacy Policy.